You can use the contact information to report:
- Anti-social behaviour
- Security issues
- Incidents (e.g. water leaks and hazards
And to raise issues over utility provision and services such as:
- Refuse collections
Each building has the name of the management company responsible for it, a 24hr phone number, and an email address. If your issue is urgent (e.g. a flood or an immediate security issue), please call the phone number. If it is NOT urgent we suggest that you send a message to the email address (ask for an ‘open receipt’ so you know when it has been read).
Remember – if there is an emergency such as a crime in progress, a fire, or urgent medical attention is required, call 999. If you smell gas and suspect a leak, call 0800 111 999.